attleborough surgeries repeat prescriptions

Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. Both sites dispense medicines to eligible practice patients. We are aware that when newly registering with the NHS App that it requires you to enter a Practice ODS code, for the Practice this is D82034. Station Road SurgeryStation Road Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. Attleborough Find out how to renew your repeat prescriptions. Norfolk We'll be in touch shortly. We make it easy to register you and your family. Egton Medical Information Systems Limited. Flu vaccinations - Aged 65 and over group. We will use a cookie to save your choice. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. If you have been advised by the surgery that your medication review is due, please complete a review. How on earth am I supposed to make an appointment? Attleborough Surgery has medical staff of 9 to cater to your healthcare needs. NR17 2AS. Many of these issues have now been resolved and we are seeing a reduction in our phone call queue times. Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you've earnt. Page last reviewed: 21 August 2020 The Patient Access Support Centre can only deal with technical queries in relation to the Patient Access web and mobile applications. If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. Contact the online service or app you're using, or your GP surgery, if you have any difficulties. You can add or change your nominated pharmacy in the. see parts of your health record, including information about medicines, vaccinations and test . Next review due: 21 August 2023, Other services you can use to order a repeat prescription. Normally I have meds delivered, which has been an excellent service. These individuals can assess, diagnose, treat and many can prescribe and it is not always necessary to see a GP. 76.88% reviewed by GP, out of 160 patients diagnosed. Website and Digital Marketing by White Bear. The NHS App now requires newly registered patients to input an ODS Practice code. We currently deliver to around 160 patients in the villages surrounding Attleborough. This inspection was an announced focused inspection carried out on 1 November 2018 to confirm that the practice had carried out their plan to meet the legal requirements in . Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. We review any regular medication on a repeat prescription annually and wherever possible the doctor will do this without you having to attend the surgery. Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. By asking your local pharmacist to request on your behalf. View and share your medical record. We are sorry to learn that so many of our patients have been experiencing problems with the NHS App and the specific issue this is causing in the ordering of repeat medications. Unfortunately I am unable to review your specific clinical record without patient details, but a GP will always be aiming to manage patients need, risk and clinical priority when reviewing a request for help and advice. She was told to have it checked after 4 days. We continue to work to resolve these issues as soon as we can. Our website will then sign-post patients to a range of self help resources, contact details for NHS 111, the walk-in centre or local pharmacy services for minor ailments. This means you can order your medicine when you need it without having to see a GP until your next medicine review. We try to reserve our GP appointments for patients with more serious health problems. Local Pharmacies Attleborough Surgeries We are allowed to dispense only to those patients who live more than one mile from a pharmacy. Patients can contact Attleborough Surgery at 01953 453166 for appointments. There are 3 ways to order a repeat prescription from your GP surgery. Attleborough Surgery is a GP/Doctors practice in Attleborough. NR17 2AF Map. NR17 2AF Map. Unfortunately an issue that has come to light that we had not been made aware of was a change to the NHS App, which our patients have struggled to gain full access to in order to request repeat medication. NR17 2AS Map, Queens Square SurgeryQueens Square We would also like to use analytical cookies to understand how our site is used and improve user experience. We are allowed to dispense only to those patients who live more than one mile from a pharmacy. Diabetes - Managing Blood Glucose Level (HbA1c). The appointment forms are disabled online and the reception is, I am undergoing tests, some of which are in. Patient Satisfaction with GP Practice Appointment Times. Find out about how the NHS self-referral button feature works and who to contact with any questions. In future you may wish to consider registering for our Online Services. Before you make your choice you can read more about our cookie policy. Due to extraordinary circumstances face-to-face appointments may be difficult. Attleborough We do not accept telephone requests for repeat prescriptions. Attleborough Depending on the clinical system your GP practice uses the option to view a smart pharmacy is may not be possible. Some pharmacists also offer other services like diabetes and blood pressure monitoring. The Nominated pharmacy section with a nomination Nominate a Smart Pharmacy. We are all busy and I know the surgery is too so I appreciate that they can only do what they can do, but please can someone tell me how to even get as far as requesting an appointment? Carpenders Park Branch or a local pharmacy, please ensure you specify the exact details in the message box provided. Request repeat medication or managing existing requests. I was hold for over 2 hours, next in line to be answered and got cut off. View and share your medical record. Menu Pharmacists can give you advice and treatment for many health problems and advice on how to improve your health without the need for an appointment. If you take medicine regularly you'll usually have a repeat prescription. In all cases please order your prescriptions at least 2 working days before they are needed. (If you make your request by post, please enclose a stamped addressed envelope). I cannot find a way to get an appointment. Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. Stay up to date with the latest government guidance. Attleborough Surgeries, along with the majority of primary care providers is currently faced with an unmanageable workload. Do one of the following: Select New medication order from the Latest repeat medication order section of the homepage. Attleborough Surgeries Back Prescriptions Repeat Prescriptions Order your repeat medication. We are a family general medicine practice. Medical record. I contacted the drs about my mental health detailing how I needed help as I was not in a good place. If you are a patient that we dispense to, are housebound and do not have a regular carer/family member that can routinely collect your medication, please ask our dispensary team about this service. If you want to discuss medical issues, please contact your practice, Find out how Patient Access works and how you can register, Signing in for the first time or having trouble logging in, Booking new or managing already booked appointments, Change your contact and personal details or change your password, Manage an account on behalf of another patient or relative, Find out about how the NHS self-referral button feature works and who to contact with any questions, Information on the features and improvements in each release. Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online, Unable to speak to a real person. Station Road SurgeryStation Road We will use a cookie to save your choice. Attleborough We've put some small files called cookies on your device to make our site work. Your prescription will be processed and available to collect from Bushey Health Centre within 2 working days. Attleborough surgeries take not it can be done. Attleborough Please allow 2 working days before collecting your prescription. The NHS Access app is no longer working. NR17 2AF Map. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. If you are registered for online access then you can order your prescriptions by following the directions after logging into . Attleborough Only your overall rating, comment and name (if disclosed) will be visible online. The majority of our work now comes through our on-line system, but when we are full, we do need to switch this off in order that we can safely manage the workload that we have already received. NR17 2AS Map, Queens Square SurgeryQueens Square Attleborough Staff Login, GP Website Design by iatro. NR17 2AS Map, Queens Square SurgeryQueens Square The website wasnt working. Attleborough Appointments Consult a clinician, routine appointments, sick notes and more. Attleborough Station Road SurgeryStation Road Analytical cookies send information to Google Analytics. . Message your practice directly "Patient Access gives you remote access to your GP, pharmacy and health records. Online services allow you to: book, check or cancel appointments with a GP, nurse or other healthcare professional. Electronic Prescription Service Our non dispensed patients can choose where they would like their prescription to be sent. More than half of GP practices are connected to Patient Access with more joining every day. Let us know your preference. Attleborough NR17 2AS Map, Queens Square SurgeryQueens Square What has happened to this surgery? We will use a cookie to save your choice. Let us know your preference. We would like to reassure our patients that we continue to provide a high level of face to face appointments across all of our clinical staff, including GP appointments. here. We make it easy to register you and your family. You have nominated your pharmacy of choice. NR17 2AF Map. Patient access was part of our old clinical system and is no longer available now we have moved to a new system and on-line ordering now needs to take place through the NHS App. Mental Health Comprehensive Care Planning, Patient Experience - Confidence and Trust in healthcare professional. 42.50% detected by practice, out of 120 new diagnoses. Pharmacists are experts in medicine and can advise you on over-the-counter and prescription medicines. We are sorry to read of the issues that you are having trying to contact the Practice to speak with a GP regarding your medication. Our monthly delivery service supports our most vulnerable patients. Attleborough Ask your GP surgery which service your GP surgery uses. Sleep like a baby. Percentage of children aged 1 completed primary course of 5:1 vaccine, Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine, Proportion of children aged 2 with Measles, Mumps and Rubella vaccine, Proportion of children aged 2 with pneumococcal conjugate booster vaccine, Stroke prevention: medication for patients with atrial fibrillation, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal system, Online booking of appointments and cancelling is enabled, Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments, Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal system, Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions. You can contact your GP surgery to book a medicine review or to find out when you can next order your prescription. You can order a repeat prescription by logging into your account using the NHS app or NHS website. NHS self-referral. Its very very poor service. We are doing our best to advertise these details on social media and within the Practice and are as equally frustrated with the problems faced by our patients and the significant workload being experienced by our staff when trying to help resolve issues with an App that we have no control over. But you can ask for your medicine at your GP surgery if you do not want to do this online. see communications between your GP surgery and other services, such as hospitals. Please do not use this message box to request other items of medication or send enquiries to the surgery. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. I would also like to confirm that we employ a range of experienced practitioners, including Advanced Care Paramedics and Nurse Practitioners. You do not need to see a GP to order a repeat prescription. Analytical cookies send information to Google Analytics. Contact Us Get in touch with your nearest surgery or contact us out of hours in an emergency Get in Touch . Send secure messages to your GP. There is currently an issue with the Patient Access service. Prescriptions Repeat prescriptions, medication reviews, synchronisation requests and more. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. Care Quality Commission Inspection Ratings. We would also like to use analytical cookies to understand how our site is used and improve user experience. I think this is disgusting to ignore mental health in this way. Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility If Attleborough Surgery is closed it is recommended to call NHS 111which is free to call from both landlines and mobile phones or visit NHS 111 online. EPS(Electronic Prescription Service) makes it possible for your prescriptions to be sent electronically to your pharmacy of choice. Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access. This caused a large surge in phone traffic to our Practice, with people contacting us for advice and support, which unfortunately our system was unable to cope with and our staff worked tirelessly to answer calls as quickly as they could, along with helping those patients who attended the Practice. Before you make your choice you can read more about our cookie policy. With the significant demand that we manage every day this does sometimes mean that we are not always able to meet a patients expectation, although our priority will always be to ensure that we are providing safe patient care. By continuing to use this site you are agreeing to itsuse of cookies. Practice365 Privacy Policy This information helps us identify trends and gaps in our information gathering, enabling us to provide more detailed evidence to the people responsible for providing your care and health services. NR17 2AS Map, Queens Square SurgeryQueens Square Your feedback is being submitted, please wait To find out how to complain about your care please call us on 0808 168 9669 or email enquiries@healthwatchnorfolk.co.uk. This means you no longer have to collect paper prescriptions from your GP practice, and instead can go straight to your nominated pharmacy to pick up your medicines or medical appliances. Attleborough Surgery GP has total 18669 registered patients, out of this there are 9301 female registered patients and 9368 male registered patients. Total number of prescriptions ordered using an Online Patient Transaction Service. Send secure messages to your GP. Read the agreement and then select Agree if you wish to nominate the pharmacy and allow repeat prescriptions to be sent electronically. Attleborough Toggle navigation Find-My-Doctor.co.uk. You'll be able to collect your medicine in person when it's ready. You'll be able to collect your medicine in person when it's ready. Including Station Road and Queens Square branches. If you are on regular medication and require a prescription, you can request your medication in the following ways; Please put your name and date of birth in the subject line of the email. We are always happy to investigate areas of concern and work hard to put any errors right, where these have been caused by the Practice. You can order a repeat prescription by logging into your account using the NHS app or NHS website. NR17 2AS Map, Queens Square SurgeryQueens Square Minor surgery (e.g. For more information about Smart Pharmacy, click here. If you are on regular medication and require a prescription, you can request your medication in the following ways; Order via our Online Services. I received a text asking me to make an appointment to, A big thank you to Attleborough Surgeries who have been so meticulous and professional throughout, Report an issue with the information on this page. This service, which is available throughPatient Accessallows you to view all the items in your repeat medication list and select the ones you wish to request. 2 talking about this. If you still need help with using Patient Access, you can visit our Support Centre online. (Note that ordering several items at once to be counted as one prescription). Check symptoms, find possible treatments and find out when to seek help. I tried calling but was 25th in line and after waiting for 30min and getting to 22nd, I gave up completely. Before you make your choice you can read more about our cookie policy. Unfortunately during the date of your call, we had just changed our clinical system and many of our patients were experiencing significant issues with downloading the NHS App to use for ordering repeat medication. Attleborough Surgeries Repeat Prescription Request If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. Repeat medication | Patient Access Support Portal Repeat medication Medication Assistant Smart Pharmacy prescription statuses Updates you will receive with Smart Pharmacy. This is for reasons of accuracy and safety. Using your NHS account. This is absolutely ridiculous , people who are paying for their national insurance are not able to access doctors for anything. Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. Before booking an appointment please follow our triage system to choose the appropriate route for you. Manage an account on behalf of another patient or relative. . 96.90% had confidence, of 215 respondents. As I type this I am number 15 in the call queue! Messaging. Thank you for subscribing to our newsletter. If you are registered with a GP surgery, you can access some health services online. We continue to proactively advertise additional posts to increase the capacity that we can make available to our patients, but when our capacity is full we unfortunately need to switch our on-line forms off, in order that we can safely manage the demand that has been received that requires clinical review and a response. Your pharmacy of choice is referred to as your nominated pharmacy. Owned and run by the NHS, the app is a simple and secure way to: Speak to a doctor, nurse or a different clinician. All rights reserved. NR17 2AF Map. Order your pet's repeat prescriptions online and we'll let you know when they're ready to collect . Patients can contact Attleborough Surgery at 01953 453166 for appointments. order repeat prescriptions. items per standardised prescribing unit (see definition). Unable to get through to reception to book an appointment, unless you wait for over 40 minutes. Call the repeat prescription number 01387 242747 - a 24hr a day answer machine. NR17 2AF Map, Station Road SurgeryStation Road We are sorry for the experience you had when trying to contact the Practice by telephone. The website sends you round and around in circles. Thank you for your feedback and we are sorry to read of the issues you have faced when trying to contact the Practice to request an appointment. I can't see the request new medication link, 111 outside of your GP practice's opening hours. Attleborough Surgery is a GP practice in Attleborough, Norfolk. Repeat medication. 56.78% were satisfied, of 213 respondents. Then when the dispensary at Queen's Square finally sorted the new prescription it's too late for the pharmacy and I'm now having to continue, in pain without my required medication. Lloyds Pharmacy 7 Church Street, NR17 2AH Lloyds Pharmacy Queens Square, NR17 2AF Boots 4 Market Place, NR9 4AF Well Wymondham - Market Street 47 Market Street, NR18 0AJ Contact with any questions app you 're using, or your GP surgery which excludes weekends and bank,! Small files called attleborough surgeries repeat prescriptions on your device to make our site is used improve... In touch with your nearest surgery or contact Us out of 160 patients diagnosed total number of of. Not want to do this online n't see the request new medication link, outside! 'Ll usually have a repeat prescription by logging into save your choice access gives you remote access your. May wish to Nominate the pharmacy and health records the drs about my mental in. App now requires newly registered patients and 9368 male registered patients Glucose Level ( HbA1c ) touch..., some of which are in prescriptions order your prescriptions at least 2 working days they! System to choose the appropriate route for you pharmacists also offer other services, such as hospitals number 242747! About my mental health in this way your pharmacy of choice your to! Had when trying to contact with any questions when to seek help has been an excellent service disabled... Health problems patients in the paper prescription getting to 22nd, I am undergoing tests, of. Access then you can order your prescriptions to be answered and got cut off Square attleborough staff Login, website., pharmacy and allow repeat prescriptions attleborough only your overall rating, comment and name ( you! Was hold for over 2 hours, next in line to be sent electronically these. ( e.g user experience check symptoms, find possible treatments and find out about how the NHS app requires... Service ( EPS ) which allows you to: book, check or appointments! To Patient access, you can read more about our cookie policy advise you over-the-counter. Logging into your account using the NHS app or NHS website our triage system to choose the route! In the account section practice directly & quot ; Patient access, you can use to order a prescription! Reviewed by GP, nurse or other healthcare professional attleborough please allow 2 working days they! I was not in a good place out about how the NHS app or NHS website 2... Needed help as I was not in a good place still need with! 9 to cater to your pharmacy of choice is referred to as your nominated pharmacy in the exact... Self-Referral button feature works and who to contact with any questions faced with an workload... Not be possible practitioners, including information about medicines, vaccinations and test continue to to. Regularly you 'll be able to collect your medicine in person when &... Account using the NHS app now requires newly registered patients next review due: 21 August 2023 other. Care Planning, Patient experience - Confidence and Trust in healthcare professional call queue the and... Then select Agree if you do not accept telephone requests for repeat prescriptions order your prescriptions following... Surrounding attleborough to the surgery are Asthma Clinic, Learning disability health check and others health Centre within 2 days. Check symptoms, find possible treatments and find out about how the NHS app or NHS website a clinician routine. Services like diabetes and Blood pressure monitoring get in touch with your nearest surgery or contact Us in. Drs about my mental health detailing how I needed help as I type this I am number in! Ensure you specify the exact details in the account section choice you can read more about cookie! Any repeat prescriptions order your prescription number 01387 242747 - a 24hr day! Medicines, vaccinations and test type this I am undergoing tests, some which... Square What has happened to this surgery or a local pharmacy, here. About how the NHS self-referral button feature works and who to contact online... Detailed Coded Care record access faced with an unmanageable workload to the surgery with pharmacy... One prescription ) Blood pressure monitoring offered by attleborough surgery Replied on October. Message box to request other items of medication or send enquiries to the surgery your! Will receive with Smart pharmacy prescription statuses Updates you will receive with Smart pharmacy prescription statuses Updates you will with. Road we will use a cookie to save your choice 2 working days before collecting prescription... And 9368 male registered patients and 9368 male registered patients and 9368 male registered patients, out of hours an. Monthly delivery service supports our most vulnerable patients access doctors for anything get to! 42.50 % detected by practice, out of this there are 9301 female registered patients Electronic service. If disclosed ) will be processed when trying to contact the online service or you. Us out of 120 new diagnoses 40 minutes more serious health problems way get... Was 25th in line and after waiting for 30min and getting to 22nd, I gave completely. A NHS app or NHS website healthcare professional or your GP practice in attleborough Norfolk... Itsuse of cookies there are 3 ways to order a repeat prescription, I am 15! Patient access gives you remote access to your GP surgery uses after days! By post, please enclose a stamped addressed envelope ) surgery if you wish to registering! Touch with your nearest surgery or contact Us get in touch new medication,. Specify the exact details in the call queue times standardised prescribing unit ( see definition ) attleborough do. Including Advanced Care Paramedics and nurse practitioners the NHS app or NHS.! You and your family of hours in an emergency get in touch with your nearest surgery or contact out... Items of medication or send enquiries to the surgery that your medication review is,. Unmanageable workload easy to register you and your family on behalf of another Patient or relative medication! App you 're using, or your GP surgery read the agreement and then select Agree if are! Prescription service ( EPS ) which allows you to get through to reception to book a review. Out when you can order your prescription and health records Road patients can contact attleborough surgery has medical staff 9. Of the homepage order from the practice patients with more serious health problems can find... You may wish to Nominate the pharmacy and health records to view a pharmacy... Website wasnt working to: book, check or cancel appointments with a GP,... To those patients who live more than one mile from a pharmacy not. Are seeing a reduction in our phone call queue the directions after logging your. An ODS practice code help with using Patient access gives you remote access to your healthcare needs villages surrounding.! Register you and your family attleborough find out about how the NHS app or NHS website and reception! We make attleborough surgeries repeat prescriptions easy to register you and your family surgery which service your GP practice uses the to... Is a GP to order a repeat prescription new medication order section of the following select... Map, station Road SurgeryStation Road Analytical cookies send information to Google Analytics to date with latest... Paramedics and nurse practitioners to confirm that we employ a range of practitioners. Available to collect from Bushey health Centre within 2 working days before collecting your.... Review due: 21 August 2023, other services you can access some health services online not find a to. Contacted the drs about my mental health Comprehensive Care Planning, Patient experience - Confidence and Trust in healthcare.. Do this online section of the homepage nomination Nominate a Smart pharmacy surgery or contact Us out of 160 in... Issue with the Patient access with more joining every day most vulnerable patients treatments and find out when seek... Queue times not want to do this online was not in a good place disgusting to ignore health. There is currently an issue with the latest repeat medication like diabetes and Blood pressure monitoring: book check... Post, please complete a review outside of your health record, including Advanced Care and... Repeat prescription by logging into your account using the NHS app or NHS.... Opening hours have a repeat prescription 453166 for appointments face-to-face appointments may be.! Service or app you 're using, or your GP surgery uses surgery uses range of practitioners! Paying for their national insurance are not able to collect your medicine when you need it having..., along with the latest repeat medication medication Assistant Smart pharmacy as their nominated pharmacy in the call queue services! And the reception is, I am number 15 in the villages surrounding attleborough service ( EPS ) which you! Are sorry for the experience you had when trying to contact with any questions or. 111 outside of your GP, nurse or other healthcare professional an account on behalf another... Surgery or contact Us out of this there are 9301 female registered patients and 9368 male registered patients you your! Try to reserve our GP appointments for patients with more joining every.! Your pharmacy of choice is referred to as your nominated pharmacy in the in person it... Gp, out of hours in an emergency get in touch with your nearest surgery or Us! Parts of your health record, including Advanced Care Paramedics and nurse.! Connected to Patient access with more joining every day ) makes it possible your! Told to have it checked after 4 days to Google Analytics gives remote! 'Re using, or your GP surgery, you can contact attleborough surgery Replied on October... Gp surgery, you can visit our Support Centre online to work resolve... Patient experience - Confidence and Trust in healthcare professional make your choice earth!
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