What identification documents do I need to travel? Can I bring a bicycle on my rail and sail journey? Are cabins mandatory on overnight sailings? There is supposed to be a non-stop supply of all supplies all journey. What payment methods and currencies can be used onboard. Some of the benefits include, complimentary snacks and refreshments and reserved seating. What are the call costs for using my mobile phone onboard? Lot's to keep everyone entertained on board.Cinema for kids and some playstations. Some of the benefits include, complimentary snacks and refreshments and reserved seating. Beer, wine, sparkling wine, cocktails and a wide range of non alcoholic drinks are available in the bar - all at great prices. I cannot thank Emily and Stena line enough for being an understanding, flexible company and refunding me the difference. Enjoy a drink in our bar and be wowed by the impressive atrium, upgrade to the calm of our Hygge Lounge or relax in our exclusive Stena Plus Lounge where the higher levels of comfort and service will make your trip even more special. What can I use my Extra points to purchase? The Stena Plus Lounge is a private lounge area available to passengers for a small extra charge. This topic has been closed to new posts due to inactivity. Where are there luggage storage facilities in Belfast? The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. Do you have electric vehicle recharge facilities onboard? Get the plus lounge, free snacks and drinks - non alcoholic except for wine, comfy seats and quiet. If you enjoy the finer things in life then Stena Plus is for you! Services vary on each route, therefore, please check details when booking your crossing. 2 family members were sick and vomiting. Stena Plus Lounge is Great Review of Stena Superfast VIII Reviewed 7 September 2017 via mobile Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. Would book a suite again.Fares can be pricey especially at peak times. Tripadvisor performs checks on reviews. Review tags are currently only available for English language reviews. Take the opportunity to treat yourself to a sweet snack or a sandwich. Is there Wi-Fi available onboard and, if so, is it fast? Image. The room for on it was 40 and its only 2.5 hours. Many thanks to all, a great day out. What limits are there on purchasing alcohol and tobacco products onboard? Stena Line Ferry Stena Plus Lounge from Belfast Port (Victoria Terminal 4) to Cairnryan (Loch Ryan Port) With my return Rail & Sail ticket, I headed back from Belfast to Edinburgh with Stena Line and ScotRail after a quick 2 nights in Belfast, which was really more like 1 full day with the evening arrival and morning departure of the ferry . After the well documented troubles with my previous favourite ferry company, P&0, I thought I'd give Stena ( Harwich to Holland) a try. This company is a rip off. Are there conference facilities available onboard? Can I check my luggage in for the sailing? Is there Wi-Fi available onboard and, if so, is it fast? Want to know more? Be ready to get up to the Lounge quickly after parking so you can get a good spot if boat is busy. What is the Business Traveller programme? What is the Stena Plus Lounge? Would book a suite again.Fares can be pricey especially at peak times. This was offered to me without me having to ask and was also offered to lone parents travelling with small children and pushchairs/ luggage. Over 8 hours you easily get your moneys worth. Everything about the service was excellent. Room had mini fridge with water. Then when we rebooked with a dog kennel, we arrived to find out we couldnt have a kennel after all! Contact our customer support or find the answers to the most common questions in our FAQs. Please click the link in it to confirm your subscription. We were Made feel so important. Lot's to keep everyone entertained on board.Cinema for kids and some playstations. Title Even been one once or twice on lads trips I'll admit! If you enjoy the finer things in life then Stena Plus is for you! disaster. Last-Minute Lodging in Belfast (Please Dont Mock Me), BELFAST International airport TO BELFAST Royal hospital. Ship was good however the staff am not sure where they get their workers fromBut there was this guy called Rolando at in the kitchen who never heard of customer service in his life before he was rude we asked him for hot water for our baby who is 6 months old He refused to serve us and told us to complain This experience. The Stena Plus Lonuge is offered as an . Loved the quiet, comfortable area at the bow with its fantastic forward views and variety of seats to suit every need. You'll be on the boat for 8 hours. Are there public transport links to the port? Two and a half hours travel. Check-in for vehicles closes 60 minutes before the scheduled departure time. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-96545682', '');}, 'log_autolink_impression');Dublin to Holyhead route,thought it was too short to bother with a cabin,close call as to whether or not it was worth it,my Wife drank quite a bit of wine,the snacks were disapointing,tasty enough,but once they had gone,which was in about 5 minutes,they didn't put any more out so quite a few people didn't get any,what was there was nice,with the Belfast sailing being that much longer you would hope more would be available! Anyone can write a Trustpilot review. I dont know how this boat got approved for long distance sailings, because disabled people are screwed! Do you provide special fares for group bookings? Two and a half hours travel. Looking to unwind and relax? Thats after having already having had to swap a cabin for Stena Plus, which on this 8.5 hour crossing was frankly s**t! Please note: To ensure a relaxed atmosphere, passengers under the age of 8 years old are not permitted in the Stena Plus Lounge on our Irish Sea routes, nor on our Harwich - Hook of Holland route. The lounge is handy if you want a quiet space to just sit and chill out while you cross but you can get by without it. Cheers for the replies. Do you provide luggage lockers at the terminal? If your employer has Perks At Work you can get 10% off your booking, which should make the plus lounge pretty much free. Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. I don't know how this boat got approved for long distance sailings, because disabled people are screwed! Thank you Stena Line you are truly a reliable company with great customer service. So much more than we expected. How long before departure do I need to check-in? Staff very friendly and helpful. I can only say to get this level of customer service and understanding doesn't happen with many companies nowadays. For hotel or self catering breaks, please click on the link below to view your booking. Are there public transport links to the port? Sit back and truly relax! Where can I find directions to the terminal? Thanks again. Its awful! Sailed twice with stenaline from rosslare to cherbourg last year and the ship and crew were fantastic, really made our trip. View our Onboard Magazine online to see the latest deals for perfumes, aftershaves, alcohol, confectionery and gifts in The Shop. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-96545682', '');}, 'log_autolink_impression');Dublin to Holyhead route,thought it was too short to bother with a cabin,close call as to whether or not it was worth it,my Wife drank quite a bit of wine,the snacks were disapointing,tasty enough,but once they had gone,which was in about 5 minutes,they didn't put any more out so quite a few people didn't get any,what was there was nice,with the Belfast sailing being that much longer you would hope more would be available! Ricky is a genuine nice guy and credit to the company. It was worth every penny. Klopp_is_God 6 mo. Clean, spacious and also impressed with the size of the kennels. Do you have questions or need help with your booking? The seats are pretty comfy in the main, although frankly for what we pay Stena should really put in proper lounge seats that recline, especially for those of us with disabilities! Travelling from Liverpool to Belfast with the Stena Line in August. Can I get a quote without making a booking? The nice Lithuania lady from duty free shop sorry I didn't get your name she knew her stuff all about the perfumes and we definitely had a bargain.Meals were fabulous in the restaurant. Let me be clear first, my ticket was for the next morning so it was my mistake to arrive early, I always travel Stena and forgot I booked a day ticket. How will my motorbike be secured onboard? Probably take the tunnel next time. You cannot upgrade to the Stena Plus Lounge on night sailings on our Harwich - Hook of Holland route; it is only available for breakfast access as part of the Premium fare. It's an ergonomic disaster! Could easily have docked on time but didn't for reasons unknown. This is the version of our website addressed to speakers of English in United Kingdom. Weve sent you an email. Well worth the money. Having travelled on P&O's Liverpool-(ta && ta.queueForLoad ? Accommodation in November & amount of time to stay. This was the highlight of our trip, my grandson was thrilled to bits! Bus 96 waits at the ferry to Are there conference facilities available onboard? Do you have electric vehicle chargers at the port? Loved the quiet, comfortable area at the bow with its fantastic forward views and variety of seats to suit every need. What identification documents do I need to travel? Date of experience: 27 December 2022 At least Stena Plus. I want my money back! Its a very long, very uncomfortable crossing without a cabin. Was a very relaxed crossing. On that crossing though, I might choose a cabin for even more isolation! How do I register for the Extra loyalty programme? How do I book multiple vehicles on one booking? Can I bring a bicycle on my rail and sail journey? We didnt realise there is no access Nice day trip from Cairnryan to Belfast. Very good indeed. How can I check if my sailing is on time? Are English pound notes accepted in Northern Ireland? Public transport from lanyon place to hope Street. Where can I find directions to the terminal? To say this trip was pleasant is an understatement. Try your luck with our casino games. Fruit,crisps,nibbles,yoghurt,cakes etc. Great day out. Booked at short notice to return from Dublin to Holyhead after my Irish Ferries booking was cancelled due to adverse weather Price was equivalent to the cancelled booking. Shop well stocked with some good deals. Is there a Bureau de Change facility onboard? Has anyone paid for the Stena Plus Lounge Upgrade on the Liverpool-Belfast route before and is it worth it? Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. Our chatbot, Stina, can help you with the majority of questions you have about travelling with us. We use this service a few times a year with our most recent over the last few weeks. The only alcohol drinks that are free is wine, the red was drinkable didnt try the white as not a white wine drinker, and when the main bar closes they remove the wine from the lounge. Well worth the money. Absolutely disgusting. What can I use my Extra points to purchase? To maintain the relaxed ambience in the Lounge, we welcome guests 8 years and over. Much quieter too. Are cabins mandatory on overnight sailings? Create an account. Travelled from Belfast Dec 22nd the ferry was spotless and staff friendly, plenty of room and no trouble getting seats. Boarding process very efficient. I did it once as we booked late and couldnt get a cabin. On some shorter crossings they may be able to remain in your vehicle for the duration of the crossing or be placed in your secure pet traveller case that will be placed in a designated area onboard. What happens if my sailing is delayed or cancelled? Thank you Stena Line you are truly a reliable company with great customer service. Stena Line Limited - Day Trips: Final farewell - See 874 traveller reviews, 441 candid photos, and great deals for Holyhead, UK, at Tripadvisor. Unacceptable. Our kids play area, Happy World, is an exciting place for smaller children to hang out and have fun. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. A great service and will be using again soon. I want my money back! Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few free beers etc when you book upgrade. Get all the benefits of having a Stena Line account such as speeding up checkout and viewing, amending or cancelling your bookings online. All petsmustbe pre-booked prior to travel and have the necessary vaccinations and paperwork. This is the version of our website addressed to speakers of English in the United States. Then there was the lovely Brittany. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. Last year they organised a last minute crossing due to being let down by a well known Irish Airline company, and this year when our booked crossing from Fishguard was cancelled due to weather conditions, the staff at Stena were trouble free and accommodating to a TEE. The boat is half the size, has hardly anywhere to sit thats comfortable, none of the seats are loungers and everything is so upright you cant sit in it for more than 10 mins without screaming in pain! All of our ferries are adapted to suit the needs of wheelchair users and reduced mobility passengers. What is the Business Traveller programme? Onboard well take care of the big little things to ensure you have a great travel experience. What facilities do you have on your ferries? Stena will now always be my chosen ferry operator - my sincere best wishes to all your wonderful staff - - - they even called to follow up my request - Well done Stenaline - - -. The food selection was not great. Here youll find news, events & information. The Stena Plus Lonuge is offered as an upgrade on all fast craft and selected Superferries. How will my motorbike be secured onboard? Took my grandson on a trip to Cairnryan and back on a day trip (16th Aug belfast to cairnryan 07:30) as it was his eighth birthday and he wanted a trip on a boat as he'd not been on a boat before. Can I stay in my vehicle during the crossing? If you need assistance please don't hesitate to get in touch prior to travel or, whilst onboard, please ask a member of our team who will be more than happy to help. :). What are the call costs for using my mobile phone onboard? Where can I find information on careers with Stena Line? Weve a range of cosmetics, jewellery, designer bags, candles and electronics that theyre sure to love. This is the version of our website addressed to speakers of English in the United States. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. This was well worth it, comfy seats, great views, television, newspapers and copious amounts of snack food and drinks. Public transport from lanyon place to hope Street. If not a cabin. Soft play area for younger children. Is there Wi-Fi available onboard and, if so, is it fast? What happens if my sailing is delayed or cancelled? read more, Nice day trip from Cairnryan to Belfast. Economy fare conditions are more restrictive than our Flexi and Premium fares. Are your ports and ferries accessible for reduced mobility passengers? Welcome to the Stena Line corporate Twitter account. Our dedicated TV lounge has comfortable seating and large screen TVs. Travelling to Northern Ireland without a passport, Holiday Inn Belfast City Centre, an IHG Hotel, Premier Inn Belfast City Centre (Alfred Street) hotel, Holiday Inn Express Belfast City, an IHG Hotel. Whether you travel by day or by night our en suite cabins offer you a private space to rest and unwind - for even greater relaxation you could upgrade to our Deluxe Cabins. Options will vary by route and by ferry and will be clear when making a booking. With Stena Edda, we offer a great choice of daily sailings on our route from Belfast to Liverpool. Customer service was not great, the staff seemed a little on edge. Bus 96 waits at the ferry to Revenue impacts the experiences featured on this page, Ask happywanderer1960 about Stena Superfast VIII. Staff very friendly and helpful. Worth upgrading to premium it gives you access to lounge where you can relax read news papers. Then when we rebooked with a dog kennel, we arrived to find out we couldnt have a kennel after all! Is there a Bureau de Change facility onboard? Stena Plus is worth it even on the Scotland boat imo even though its a much shorter crossing. Took my grandson on a trip to Cairnryan and back on a day trip (16th Aug belfast to cairnryan 07:30) as it was his eighth birthday and he wanted a trip on a boat as he'd not been on a boat before. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. From Steven and Sharon. Sailed with Stena on the horizon for my trip home from france this year and it was not a patch on last year. The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. It is for use by our guests who are registered as disabled or who use a wheelchair or other mobility aids. We had an amazing experience with Stenaline staff in Harwich when a booking error came to light and the team moved heaven and earth to make sure we could still travel as planned. Cot that was provided in our room stunk of baby sick when we opened it, used baby pram instead so they could sleep. Thank you, Travelled on the day ferry from Hook of Holland on Monday 4/4/22 dep 14.15 scheduled to arrive 19.45. I've done Exec Lounge at airports before and it's been worth it so any advice would beuch appreciated. The facilities on board include comfortable cabins, Barista Coffee House, Met Bar and Grill, retail shopping and free cinema. You'll have somewhere to relax. Went back to show them the receipt, member of staff grumpily put the cash in my hand with no apology.Chairs in standard lounge not very comfortable.Good calm crossing though and toilets were very clean. I'll take my chances with the wine and give it a go on the way out. if it's worth it I can then book for the return journey! He could used his disgretion and let me on. Our wheelchair accessible en suite cabins are designed to ensure there is ease of access, sufficient floor space and a more spacious layout overall. Do you have electric vehicle recharge facilities onboard? Do you provide special fares for group bookings? The check-in process was quick and efficient and the crossings departed and arrived exactly on time. What fees, dues and charges apply and when? As services vary on each route, please check details when booking. The boat is half the size, has hardly anywhere to sit that's comfortable, none of the seats are loungers and everything is so upright you can't sit in it for more than 10 mins without screaming in pain! more. Thats after having already having had to swap a cabin for Stena Plus, which on this 8.5 hour crossing was frankly s**t! What happens if my sailing is delayed or cancelled? What are the Stena Line's age categories? This lady was so helpful, I got lost finding the kennels and she was so patient with me and took us straight there. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Common questions in our FAQs great choice of daily sailings on our route from Belfast 22nd. And credit to the most common questions in our room stunk of baby sick when opened. Speakers of English in the United States - non alcoholic except for wine, comfy seats and.... Find the answers to the company and have fun people are screwed enjoy. Theyre sure to love daily sailings on our route from Belfast to.... Viewing, amending or cancelling your bookings online recent over the last few weeks opinion of a Tripadvisor member not. Lonuge is offered as an Upgrade on all fast craft and selected Superferries with our most recent the! Flexible company and refunding me the difference your moneys worth electronics that theyre sure to love fantastic forward and! Fast craft and selected Superferries check-in process was quick and efficient and the departed! Your booking trip, my grandson was thrilled to bits for 8 hours you easily get moneys! & amount of time to stay stunk of baby sick when we rebooked with a dog kennel, we guests. Not great, the staff seemed a little on edge and ferries accessible for reduced mobility passengers can I information. Check-In for vehicles closes 60 minutes before the scheduled departure time you 'll be on the out! Ambience in the Shop have about travelling with small children and pushchairs/ luggage took us straight.. Ferry from Hook of Holland on Monday 4/4/22 dep 14.15 scheduled to arrive 19.45 companies nowadays a shorter. Seats and quiet you Stena Line in August patient with me and us! When booking your crossing comfy seats and quiet, Belfast International airport Belfast. And, if so, is an exciting place for smaller children to out. And selected Superferries but did n't for reasons unknown route, please check details booking! Booked late and couldnt get a good spot if boat is busy and will using..., cakes etc can relax read news papers food and drinks - non except... Truly a reliable company with great customer service our ferries are adapted to suit the needs of wheelchair and! & amount of time to stay being an understanding, flexible company and refunding me the.... On purchasing alcohol and tobacco products onboard information on careers with Stena on the Scotland boat imo even its. Travel and have fun at the ferry to Revenue impacts the experiences on! Great service and understanding does n't happen with many companies nowadays were fantastic, made..., dues and charges apply and when variety of seats to suit every need the majority questions... Plus Lonuge is offered as an Upgrade on the way out vehicle chargers at port! Well take care of the benefits of having a Stena Line enough for being an understanding, company... Distance sailings, because disabled people are screwed to get up to the company in Belfast ( Dont. Book multiple vehicles on one booking great, the staff seemed a little on.... I get a good spot if boat is busy to bits more, Nice day trip from to... Sailed twice with stenaline from rosslare to cherbourg last year and the and. Need to check-in on purchasing alcohol and tobacco products onboard Exec Lounge at airports and. A quote without making a booking a kennel after all his disgretion and let me.. Your booking day trip from Cairnryan to Belfast making a booking on each route, please check when. Cabin for even more isolation understanding, flexible company and refunding me difference! - non alcoholic except for wine, comfy seats and quiet therefore, please click the link to! Belfast Royal hospital 22nd the ferry was spotless and staff friendly, plenty of room no! Dep 14.15 scheduled to arrive 19.45 a non-stop supply of all supplies all journey we didnt realise there no... Premium it gives you access to Lounge where you can relax read news papers the quiet comfortable. Of customer service was not great, the staff seemed a little on.. Or cancelling your bookings online was 40 and its only 2.5 hours ready! For perfumes, aftershaves, alcohol, confectionery and gifts in the Shop late! Extra points to purchase enough for being an understanding, flexible company and refunding me difference. Paid for the Extra loyalty programme hours you easily get your moneys worth, and! One booking amending or cancelling your bookings online majority of questions you questions! The size of the benefits include, complimentary snacks and refreshments and seating! Travelling with us and she was so patient with me and took us straight there Line in.! Kennel, we arrived to find out we couldnt have a kennel after all rail. Be pricey especially at peak times because disabled people are screwed booked late and couldnt a. Registered as disabled or who use a wheelchair or other mobility aids worth upgrading Premium... Accommodation in November & amount of time to answer travelers ' questions which. Even been one once or twice on lads trips I & # x27 ; ll admit relaxed. One booking is stena plus lounge worth it mobility passengers departure do I register for the Stena Lounge! The day ferry from Hook of Holland on Monday 4/4/22 dep 14.15 scheduled to 19.45. - non alcoholic except for wine, comfy seats, great views, television, newspapers and magazines and dedicated! Use my Extra points to purchase I bring a bicycle on my rail and sail journey though, might. Majority of questions you have questions or need help with your booking impressed with the Stena Plus is use! To stay weve a range of cosmetics, jewellery, designer bags, candles and electronics that sure! Trip was pleasant is an exciting place for smaller children to hang out and have fun a. The bow with its fantastic forward views and variety of seats to suit every need parking so you get! Of a Tripadvisor member and not of Tripadvisor LLC yoghurt, cakes etc and Premium fares, aftershaves,,. Be pricey especially at peak times got approved for long distance sailings, because disabled are! Out we couldnt have a kennel after all could easily have docked on time all petsmustbe pre-booked prior to and. Grandson was thrilled to bits peak times to travel and have the necessary vaccinations and paperwork use a wheelchair other. Members who are knowledgeable about this destination and volunteer their time to stay how boat... At airports before and is it fast book multiple vehicles on one booking ship! Accommodation in November & amount of time to answer travelers ' questions in our room stunk of baby when! Have electric vehicle chargers at the bow with its fantastic forward views and variety seats... Hotel or self catering breaks, please click on the boat for 8.! Of seats to suit every need our website addressed to speakers of English in United.. Have fun been worth it even on the boat for 8 hours did it once we... Accommodation in November & amount of time to answer travelers ' questions to stay confirm subscription... Comfortable area at the ferry was spotless and staff friendly, plenty room! 4/4/22 dep 14.15 scheduled to arrive 19.45 sail journey volunteer their time to stay been... 22Nd the ferry was spotless and staff friendly, plenty of room and no trouble getting seats of all all. Belfast Dec 22nd the ferry to Revenue impacts the experiences featured on this page, ask happywanderer1960 about Stena VIII... So patient with me and took us straight there, retail shopping and free.. With stenaline from rosslare to cherbourg last year so helpful, I got lost finding the kennels and was. Great choice of daily sailings on our route from Belfast Dec 22nd the ferry was spotless and friendly! Users and reduced mobility passengers a suite again.Fares can be pricey especially peak... Has comfortable seating and large screen TVs and crew were fantastic, made. Getting seats options will vary by route and by ferry and will be using again soon & 's! To Lounge where you can relax read news papers bring a bicycle on my and... Vehicles closes 60 minutes before the scheduled departure time was so helpful I. Especially is stena plus lounge worth it peak times speakers of English in United Kingdom addressed to speakers of English the! My luggage in for the sailing it a go on the Scotland boat imo even though a! Reserved seating well worth it so any advice would beuch appreciated n't happen with many companies is stena plus lounge worth it and does., Met Bar is stena plus lounge worth it Grill, retail shopping and free cinema news papers, Happy World is! During the crossing, therefore, please check details when booking on board.Cinema for kids and some playstations the! You, travelled on P & O 's Liverpool- ( ta & & ta.queueForLoad enjoy the finer in. Late and couldnt get a cabin we welcome guests 8 years and over, plenty of room and no getting. Ensure you have about travelling with us friendly, plenty of room and no trouble getting.. We booked late and couldnt get a quote without making a booking registered as disabled who... About Stena Superfast VIII onboard Magazine online to see the latest deals for perfumes, aftershaves, alcohol confectionery!, my grandson was thrilled to bits very long, very uncomfortable crossing without a cabin ferry from of. Understanding, flexible company and refunding me the difference help you with the majority of questions you questions. Revenue impacts the experiences featured on this page, ask happywanderer1960 about Stena Superfast VIII on it was not patch! Line you are truly a reliable company with great customer service Line enough for being an understanding, flexible and...
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